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Welcome to Payroll Premier 2017/18 resources hub


All the important information to get you started with Payroll Premier is centralised in this section.  

If you are looking for help with your Payroll Premier product, you can call us on 1800 RECKON (1800 732 566) or visit Reckon community >

 

Downloads

Payroll Premier 2017/18 Download

To install Payroll Premier, please click on the links below to start the download process (if prompted with "Run" or "Save" options, select "Save"). Once required, please insert the IKC that you can find in your email or in your packaging.

Payroll Premier 2017/18

To find out how and when to upgrade, please check the upgrade section

Payroll Premier Download – previous versions required to upgrade:

In some cases, it is required to install an older version of Payroll Premier before you can install the latest software. Simply download the previous version required below and insert the IKC when required. Please make sure you read the product's Installation & Upgrade Guide available on the Guides section.

Payroll Premier 2016/17
Payroll Premier 2015-16
Payroll Premier 2014-15
Payroll Premier 2013-14
Payroll Premier 2012-13
Payroll Premier 2011-12
Payroll Premier 2010-11
Payroll Premier 2009-10
Payroll Premier 2008-09
Payroll Premier 2007-08
Payroll Premier 2006-07

Find the Installation Key Codes here >

Note: The download option is not compatible with Internet Explorer 11. Please use another version or browser for installation.

 

Payroll Premier 2017/18 Guide

Payroll Premier 2017/18 Installation and Upgrade Guide >
We strongly recommend that you read this Guide prior to upgrading.


Payroll Premier User Guide >
This comprehensive guide includes advice about how to setup and use Payroll Premier 2017/18.

 

System requirements

Recommended

  • At least 1.8 GHz Intel Pentium IV (or equivalent)
  • 1 GB RAM for Microsoft Windows 7 users
  • 2 GB RAM for Microsoft Windows 8 & 10 users

Minimum

  • 500 MHZ Intel Pentium II (or equivalent)
  • At least 256 MB of RAM for a single user and at least 512 MB of RAM for multiple, concurrent users
  • For Windows Vista users: 1.2 GHz Intel Pentium III (or equivalent) and 1GB RAM
  • Windows 7/8/10 operating system
  • 1 GB of disk space (additional space required for company files)
  • At least 256-colour SVGA video
  • Optimised for 1024x768 pixel screen resolution
  • Supports 800x600 with small fonts
  • 24A CD-ROM
  • CD drive or internet connection to download software
  • All online features and services require Internet access with at least a 56 Kbps modem (ADSL or Cable Modem recommended)

NOTE: The Payroll Premier 2017/18 in-product Help is available in WinHelp format. This will not work for Windows 7/8/10 as installed. The WinHelp tool for Vista can be downloaded from Microsoft.

This enables Vista users to access the in-product Help, while non-Vista users will not be affected. Windows 7/8/10 users may still experience a Microsoft warning message when accessing the in-product Help for the first time, but this message can be safely ignored and the Help used as normal.

 

Downloads

Payroll Premier 2016/17 Download

To install Payroll Premier, please click on the links below to start the download process (if prompted with "Run" or "Save" options, select "Save"). Once required, please insert the IKC that you can find in your email or in your packaging.

Payroll Premier 2016/17

To find out how and when to upgrade, please check the upgrade section

Payroll Premier Download – previous versions required to upgrade:

In some cases, it is required to install an older version of Payroll Premier before you can install the latest software. Simply download the previous version required below and insert the IKC when required. Please make sure you read the product's Installation & Upgrade Guide available on the Guides section.

Payroll Premier 2015-16
Payroll Premier 2014-15
Payroll Premier 2013-14
Payroll Premier 2012-13
Payroll Premier 2011-12
Payroll Premier 2010-11
Payroll Premier 2009-10
Payroll Premier 2008-09
Payroll Premier 2007-08
Payroll Premier 2006-07

Find the Installation Key Codes here >

Note: The download option is not compatible with Internet Explorer 11. Please use another version or browser for installation.

 

Payroll Premier 2016/17 Guides

Payroll Premier 2016/17 installation and upgrade guide >
We strongly recommend that you read this Guide prior to upgrading.


Payroll Premier User guide >
This comprehensive guide includes advice about how to setup and use Payroll Premier 2016/17.

 

System requirements

Recommended

  • At least 1.8 GHz Intel Pentium IV (or equivalent)
  • 1 GB RAM for Microsoft Windows Vista and 7 users
  • 2 GB RAM for Microsoft Windows 8 & 10 users

Minimum

  • 500 MHZ Intel Pentium II (or equivalent)
  • At least 256 MB of RAM for a single user and at least 512 MB of RAM for multiple, concurrent users
  • For Windows Vista users: 1.2 GHz Intel Pentium III (or equivalent) and 1GB RAM
  • Windows Vista/7/8/10 operating system
  • 1 GB of disk space (additional space required for company files)
  • CD drive or internet connection to download software
  • All online features and services require Internet access

NOTE: The Payroll Premier 2016/17 in-product Help is available in WinHelp format. This will not work for Windows Vista/7/8/10 as installed. The WinHelp tool for Vista can be downloaded from Microsoft.

This enables Vista users to access the in-product Help, while non-Vista users will not be affected. Windows Vista/7/8/10 users may still experience a Microsoft warning message when accessing the in-product Help for the first time, but this message can be safely ignored and the Help used as normal.

 

Upgrade procedures

If you are upgrading your Reckon Payroll Premiere software, please make sure to follow the procedures below:

  • Where the pay date is 30 June 2017 or earlier, all employee pay needs to be processed using Payroll Premier 2016/17 (your current version) - do not install until these are complete.

  • All employee pay dated 1 July 2017 or later must be processed using Payroll Premier 2017/18.

If you need help, please see the support section >

 

Privacy policy

To find out what, how and why we collect, use, disclose, and store your personal information read our privacy policy http://www.reckon.com.au/aboutus/policies.aspx

 

Terms and conditions

All terms & conditions, licence agreements and privacy policies can be found on our legal page.

 

Payroll Premier Support


Ask the community for a quick response

The Reckon Community is an online crowd support platform available and growing 24/7. Find your answers from our expert users, partners and of course Reckon. Ask questions, share ideas, report any problems you stumble upon and obviously find the answer you're looking for. 


Support page

Check the new support page to find out FAQ and other popular links. reckon.com.au/support >


Knowledge browser

If you can't find your answer from the 2 links above, there's a good chance you'll find it on the knowledge browser. Access the knowledge browser >

 
Twitter and Facebook support

Get instant alerts of errors we are working on, when they are fixed, tips and updates.

  • Follow us @ReckonHQ to get the latest support updates and news on scheduled maintenance times.
  • Check the dedicated Facebook page where you can find support from the community.  


Contact us

Advantage members have access to premium support options, including toll free phone support and online support chat. To log in, please go to the members area >

Other customers can find all the contact details on the contact us page >